LIVRAISON GRATUITE / FREE SHIPPING (CANADA)

Account

To create your account click here.

When you log in to your account here, it will direct you to your “account overview” where you can update/edit your information. Please note if your order is already in progress, the changes will not modify that order. Please contact us for more help.

To receive our newsletter, enter your email in the email popup or alternatively send us a quick message at info@dbrandcanada to be added to our VIP list.

Payment

In our online store we accept the following payment methods: Visa, Mastercard, Paypal ApplePay and GooglePay.

To apply a store credit to your order, please follow these steps:

1) Log into your account and complete your order.

2) Click on "Proceed to checkout".

3) Enter your shipping and billing information.

4) Submit your promo code to redeem your credit. 

5) Your credit will be deducted from your subtotal. 

D-Brand Canada takes the best precautions to protect all personal information. When submitting information through our website or offline be sure that it safe and secure.

Your credit card will be charged once your order is processed to ship. Please note that once the credit card authorization is received, depending on your bank, funds may be reserved up to 30 days. D-Brand Canada reserves the right to request additional identification. If necessary we will contact you directly by e-mail or phone.

Orders

You can log in to your account to track your order once it has been shipped. If you have multiple orders and would like to check the status of each of your orders, click here to login and select “Order Status”. No in-store pickup is possible before 7 days.

If you wish to cancel or modify your order, please call us directly as soon as possible as orders are processed quickly. No in-store pickup is possible before 7 days. As you have the right to cancel your transaction following proper procedures, we (D-Brand Canada) also reserve the right to cancel ANY transaction at anytime. All sale items are FINAL.

We occasionally remove products or update product pricing depending upon seasonality and inventory availability. Please contact directly for more information.

Shipping

For securities measures, we do not ship to P.O. boxes.

We do ship internationally to US, UK, France, Greece, Germany and Italy.

To receive our newsletter, enter your email in the email popup or alternatively send us a quick message at info@dbrandcanada to be added to our VIP list.

Returns

To view our return policy please click here.

Unfortunately items marked as "FINAL SALE" or bought during an online sale, are non-refundable (no credit), non-exchangeable and cannot be returned.

If ever an error is made or a you suspect a flaw in your merchandise, please contact us as soon as possible by phone or visit one of our stores.

To return an item please contact us by phone at 1-514-387-0265 or by email at info@dbrandcanada.com. Please be sure to have the Order number, Item Name, Color, Size and description of the issue. You should receive an email confirming your request. If for any reason our support team hasn't reached out to you after 48 hours, don't hesitate to call us.

Promotions & Pricing

No price adjustments are available on items purchased at an already reduced price, items on sale, or items bought with a promotional code.

You can apply your promo code, in the section "discount codes", at the time of checkout.

D-Brand offers his products exclusively on their D-Brand online and physical stores so no price matches are done, or possible.

Product & Sizing

For our sizing chart click here or you can find the measurements in every product page under the "measurements" tab.

You can find the conversion chart in every product page under the "size conversion" tab.

Warranty & repairs

To ensure you purchase an authentic D-Brand product, visit one of our store. If you do not find the retailer close to you, contact the Online Team at 1-514-387-0265or info@dbrandcanada.com. If you have already received your purchase, compare your product to that on our website and make sure that the logo is correctly represented and placed on the correct corresponding areas of the coat.

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Please call us (1-514-387-0265) or pass to our main store (540, Henri-Bourassa Est, Montreal, QC) or call us to get an estimate with a brief description of the desired repair.

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D-Brand Size Guide
Women's
Size Bust Waist Hips Arm Length
XXS 32" 25" 35" 24.75"
XS 33" 26" 36" 25"
S 35" 28" 38" 25.25"
M 37" 30' 40" 25.5"
L 39" 32" 42" 42"
XL 42" 35" 45" 26"

 

Men's
Size Chest Waist Hips
XS 34-35" 27-28" 27-28"
S 36-37" 29-30" 29-30"
M 38-40" 31-33" 31-33"
L 41-43" 34-36' 34-36"
XL 44-46" 37-39" 37-39"
XXL 47-51" 40-44" 40-44"